Careers

Help small businesses win with AI.

Layups builds, deploys, and manages custom AI agents for small and mid-size businesses. We help owners find bottlenecks, remove wasted work, train their teams, and keep improving systems after launch.

See rolesApply: Sales & Customer SuccessContact Brian

The Layups trio

The client experience works best when three roles move together: account ownership, customer success, and implementation engineering. Sales finds the opportunity, success makes adoption real, and engineering makes the promise work.

  • Sales: finds right-fit clients and owns the relationship.
  • Customer success: turns the sale into adoption and retention.
  • Engineering: builds, integrates, and stabilizes the agents.

Open trio roles

These are early-stage roles with room to grow. The exact structure can evolve with the person, the clients, and the stage of the company.

Role 01

Sales / Account Owner

Build a book of qualified SMB clients and grow long-term relationships.

Remote / Utah preferredContract-to-full-time path
Open details →

Find right-fit businesses, earn trust with owners, and turn practical AI opportunities into clean, deliverable client relationships.

Compensation structure$3k–$4k/mo draw or retainer early · $45k–$65k full-time base target8% year-one collected revenue · 4% active-book residual · 8% expansion year one · 4% expansion residual

Responsibilities

  • Identify SMB owners and operators with real workflow bottlenecks, wasted time, or revenue leakage.
  • Lead practical discovery conversations and translate pain points into scoped Layups opportunities.
  • Work with customer success and engineering before close so expectations are realistic and deliverable.
  • Build and maintain an active book of business with sponsor check-ins, expansion discovery, and clean Orbit notes.

Good fit: You can sell to business owners without sounding like enterprise software.

Role 02

Customer Success / Business Success Lead

Turn the sale into adoption, confidence, retention, and expansion.

Utah preferred / hybrid client-facingBase-heavy with quarterly performance upside
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Make sure clients actually get value. Layups does not hand off software and disappear — we assess, build, train, and manage.

Compensation structure$5k–$6k/mo early · $60k–$85k full-time base target$250–$500 onboarding bonus · 2% retained ARR bonus · 3% CS-sourced expansion · team pool eligibility

Responsibilities

  • Run onboarding from kickoff through first meaningful client value.
  • Train owners and day-to-day users remotely or on site when client adoption requires it.
  • Track client health, risks, feedback, support needs, expansion ideas, and next steps in Orbit.
  • Translate client feedback into clear requests for engineering without uncontrolled scope creep.

Good fit: You like working with real people who may not be technical.

Role 03

Implementation Engineer

Build, integrate, stabilize, and improve the agents clients rely on.

Remote / delivery-focusedTechnical implementation with retention upside
Open details →

Make the promise real with reliable, reusable, client-specific AI that removes bottlenecks without enterprise complexity.

Compensation structure$8k–$10k/mo or hourly equivalent early · $90k–$130k full-time base targetDelivery milestone bonuses · technical-health bonus · suggested share of team pool

Responsibilities

  • Build and maintain client agents, integrations, workflows, and supporting technical infrastructure.
  • Partner with sales and customer success to scope what is realistic before promises become problems.
  • Keep implementations reliable, documented, maintainable, and reusable wherever possible.
  • Resolve bugs and support issues with urgency, especially when client value is blocked.

Good fit: You can build quickly and still care about maintainability.

Built for practical wins.

We are not chasing AI theater. We look for the easy wins that free up real time, reduce errors, and make client teams more capable.

Layups, not moonshotsResults over demosTrain to winBuilt for real peopleGrow together
What we doManaged AI agents with real tools, their own computers, and humans beside you.How it worksFour steps from first ask to a working agent.LearnThe practical Layups guide to agent fluency.Talk to usInterested in a role or partnership? Start the conversation.